Cloud Native Omnichannel Software Solution | Manhattan Active®
Unified Commerce That Keeps Retailers Ahead
Connect stores, fulfillment, inventory, orders, and service on one AI-enabled unified commerce platform built to keep retailers always ahead.
Manhattan Active® Omni
- Point of Sale
- Order Management
- Customer Service and Engagement
- Store Inventory and Fulfillment
Point of Sale
Cloud native and mobile retail POS enabling store teams to delight shoppers and improve performance.
Product Overview One App for Everything POS Omnicart Checkout Clienteling
Order Management
Optimize ordering from search to fulfillment, satisfying customers, and improving profitability.
Product Overview Precise Order Promising Optimized Fulfillment Sourcing Customer Controlled Fulfillment
Customer Service and Engagement
Build and nurture enduring customer relationships anytime during their buying journey, anywhere they engage.
Product Overview Omnichannel Customer View Contact Center Associate Performance Digital Self-Service
Store Inventory and Fulfillment
Enable store to become reliable fulfillment points by optimizing the use of store inventory.
Product Overview Inventory Management and RFID Pick, Pack, and Ship Curbside and In-Store Pickup
Unified Commerce Benchmark 2026: How Retail Leaders Win
Explore the 2026 Unified Commerce Benchmark and learn how retail leaders improve performance, agility, and customer experience.
Create Modern Store Experiences
Cultivate unified commerce experiences that exceed customer expectations with this guide to the five essential elements of the modern store.
Begin Your Journey Download the Guide
Manhattan Active Omni: a POS Leader
Manhattan is recognized as a Leader in The Forrester Wave™: Point-of-Service Solutions, Q4 2024, which evaluated nine solution providers across 31 criteria.
Reimagine Customer Service With Agentic AI for Retail
Maven for Customer Service is revolutionizing retail AI-powered agent capabilities with fast, personalized, and highly capable agentic AI assistance that delights customers and boosts productivity.
Google Cloud Business Applications Partner of the Year Award for Supply Chain and Logistics
This prestigious award highlights Manhattan’s role as an innovator within the Google Cloud ecosystem, its commitment to driving customer success, and its pioneering application of Agentic AI and Generative AI (GenAI) within the Manhattan Active® Suite over the past year.
How does Omnichannel work?
Watch as Manhattan President and Executive Vice Chairman of the Board Eddie Capel discusses the inner workings of providing a singular buyer experience with Manhattan’s omnichannel solutions regardless of when, where, or how a customer decides to engage with a brand.
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Retail Spotlight: Athleisure
Athletic wear retailers such as PacSun keep pace with omnichannel shoppers that never slow down.
Retail Spotlight: Home Furnishings
Home furnishings retailers like At Home stay ahead of consumer demands with advanced omnichannel retail capabilities.
Retail Spotlight: Premium Lifestyle
Classy retailers such as Brooks Brothers provide an omnichannel experience that meets its high-end customer expectations.
Five Reasons to Choose Manhattan’s Unified Commerce Solutions
Manhattan's unified commerce solutions are engineered to help you focus on creating extraordinary brand experiences for your associates and your customers.
- Experience: Hundreds of retail organizations have partnered with Manhattan to create operational and customer-experience excellence—from warehouse to store and to home.
- Technology: Manhattan Active solutions are entirely cloud-native—and that translates to unprecedented scalability for your peak seasons and unmatched resiliency when your stores need it most.
- Intelligence: For over 30 years, Manhattan’s data and behavioral intelligence teams have been designing learning systems and infusing them into supply chain commerce solutions.
- Extensibility: Manhattan’s philosophy of personalization—no code, low code, your code—means making a Manhattan Active solution your own is fast and easy for both your development teams and partners.
- Performance: Manhattan omnichannel commerce solutions are designed to reduce bottom-line operational costs while increasing opportunities for higher conversions and top-line revenue growth.