Store Inventory & Fulfillment That Powers Pickup Precision

Improve inventory accuracy and fulfillment speed with unified store inventory and fulfillment built for modern retail operations.

Built for Where You Are

Choose from Essentials, Enterprise, or Enterprise Premier edition, each built for where you are today, with room to run ahead when you're ready.

From Your Sales Floor to Their Front Door

With stores playing an ever-larger role in omnichannel success, physical locations are now on the front lines of shopper demands for immediacy, flexibility, and consistency. Store Inventory & Fulfillment helps retailers meet those expectations by combining real-time inventory accuracy with intuitive, mobile-first tools that simplify fulfillment tasks for associates. Orders are picked, packed, and shipped with speed and confidence, while intelligent orchestration ensures each is fulfilled in the most efficient, profitable way.

Trusted by World-Class Brands to Deliver

Are Your Stores Ready for the New Rules of Fulfillment?

Designed to help retailers unlock the full potential of their store networks, Store Inventory & Fulfillment tackles the challenges of inventory accuracy, fulfillment efficiency, and associate usability head-on. With RFID-powered precision, enterprise-wide visibility, and human-centric design, associates are empowered to turn every store location into a dynamic omnichannel fulfillment node. Intelligent task prioritization and adaptive fulfillment ensures stores can process Buy Online Pickup In Store, Ship-from-Store, and Curbside Delivery orders profitably, while real-time communications and flexible pickup options elevate the customer experience.

Protect Every Promise with Precise Inventory Accuracy

Out-of-stocks and cancelled orders due to inaccurate inventory are more than disappointments; they erode customer trust. Yet even in the age of eCommerce, many store networks still rely on infrequent stock counts, disconnected systems, and manual processes. With real-time enterprise visibility and precision powered by RFID, Manhattan's Store Inventory & Visibility can help retailers achieve 99%+ inventory accuracy, reducing the occurrence of shorts, cancellations, and frustrated shoppers. The result? Fewer errors, kept promises, and inventory that can finally be trusted.

Empower Your Teams to Fulfill Effortlessly…and Enjoyably

Associates are key in delivering omnichannel excellence, but they’re too often hampered by paper processes, clunky user interfaces, and conflicting priorities. These inefficiencies slow down picking, frustrate staff, and dilute the customer experience. Along with task prioritization, proactive alerts, and built-in exception handling, Manhattan's Store Inventory & Fulfillment’s intelligent tools help associates work faster and smarter. Additionally, the application’s scorecards and gamified leaderboards pair competition with engagement to drive excellence in fulfillment.

Prevent Miscounts from Turning into Missed Opportunities

Every order that’s shorted and mis-picked is more than an operational slip: it’s potentially a lost sale and a hit to loyalty. Static tools often fail associates in situations like shorts, substitutions, or misplaced items, turning simple misses into lost sales and disappointed customers. Manhattan's Store Inventory & Fulfillment embeds intelligence directly into processes, safeguarding order accuracy. This means fewer errors, fewer lost sales, and fewer frustrated customers.

Store Inventory and Fulfillment Features

Power Stores With RFID

Strengthen store operations to support and scale omnichannel commerce reliably with store inventory and fulfillment processes powered by RFID.

Raise Store Inventory Accuracy

Store inventory becomes significantly more accurate when tracked with RFID, improving customer experiences and retailer profitability.
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Accelerate Store Fulfillment

RFID accelerates and scales stores' ability to consistently meet customer store pickup and delivery expectations.
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Lower Store Operations Effort

RFID makes store front- and back-office work more efficient, freeing associates to engage with shoppers and reducing operational costs.
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Make Store Inventory Highly Reliable

Significantly improve store inventory accuracy to satisfy customer demand and support purchases in any sales channel reliably.

Strengthen Store Inventory Management

Improve the precision and speed of store inventory management processes, increasing store inventory availability accuracy.
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Carefully Manage Store Inventory Flows

Secure timely and precise inbound receiving and outbound transfer processes that are essential for high store inventory accuracy.
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Amplify Store Inventory Visibility

Reliably share store inventory availability across all sales channels to elevate the omnichannel retail experience.
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Transform Store Fulfillment

Streamline and fortify store fulfillment processes to meet growing demand, control costs, and always meet customer expectations.

Engage and Enable Store Associates
Store associates are at the center of delivering a reliable store fulfillment experience. Enable them with the tools to excel at their work.
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Lift Store Fulfillment Precision
Bring distribution center precision and efficiency to store fulfillment, ensuring stores consistently keep customer promises.
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Provide an Exceptional Pickup Experience
Delight customers with exceptional service during in-store or curbside order pickups.
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Drive Store Fulfillment Excellence

Use unique insight-driven techniques to drive the store fulfillment excellence that fosters competitive differentiation.

Leverage Goals and Gamification
Encourage fulfillment performance improvement through goal setting and results gamification among stores.
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Employ Peer Comparative Insights
Compare store fulfillment performance against industry peers to drive meaningful performance improvements.
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Fulfil Your Vision for Stores as Fulfillment Points

Omnichannel Champions

Omnichannel Champions

Realize your omnichannel retail vision by preparing stores to be reliable sources of inventory and fulfillment operations for online or store-to-store customer orders. Manhattan's Store Inventory & Fulfillment will enable you to:

• Increase the accuracy of store inventory so it can be reliably used in global inventory and ordering.
• Enable stores to be fulfillment points without disrupting store sales and service.
• Scale store fulfillment operations to support omnichannel order growth.
• Improve omnichannel profitability with more efficient store fulfillment.

Director of Store Operations

Transform store operations to support the evolving purpose of stores as fulfillment points. Manhattan's Store Inventory & Fulfillment will enable you to:

• Equip stores with tools to streamline and strengthen store inventory management.
• Quickly enable store associates to take on new fulfillment responsibilities.
• Lower training costs and improve store associate retention through an enhanced user experience.
• Improve customer satisfaction by removing any friction with store or curbside order pickup.
• Closely monitor store fulfillment performance to make necessary adjustments for improvement.

IT Director

Keep stores fresh, robust, and stable in an ever-changing retail environment with Manhattan’s best-in-class store solution technology:

• Deploy Manhattan's Store Inventory & Fulfillment together with Manhattan's Point of Sale for one platform, one user experience across store functions.
• Cloud-native solution enabling easy deployment to any store location and format.
• Use RFID in stores without the need to change the software.
• Mobile solution providing flexibility in device types.

ActivePlatform™

A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world. Learn More.

Composable Microservices

API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.

Innovation Independence

Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.

Continuous Updates

Every 90 days, solutions built on the ActivePlatform automatically receive new features and enhancements.