Labor Management That Turns Engagement Into Productivity

Unify team planning, performance, and engagement with an AI-driven, gamified labor management system (LMS) that improves productivity and lowers labor costs so your business stays one step ahead.

Built for Where You Are

Choose from Essentials, Enterprise, or Enterprise Premier edition, each built for where you are today, with room to run ahead when you're ready.

Inspire and Incentivize

• Better Engagement
• Smarter Optimization
• Higher Labor Utilization
• More Unified

Data Driven Gamification

Engage with your workforce like never before with gamification based on self-determination theory research that prioritizes metrics that are important to them.

Real-Time Digital Communication

Provide valuable feedback to employees in a more timely and automated manner.

Automatic Rewards Programs

Unify associates’ daily work tasks with dynamic performance recognition, challenges, feedback, and rewards.

Access Real-Time Performance Data

Measure real-time employee performance data against engineered and dynamic labor standards.

Leverage Machine Learning

Intelligent task-time scheduling and estimation ensure the system is continuously re-optimizing the changing priorities and order variety within the distribution center.

Ensure Seamless Control and Demand

Mobile, enterprise command and control puts the supervisor on the floor of the distribution center.

Measure What's Important

Optimize metrics like recognition, feedback, happiness, personal growth, satisfaction, wellness, ambassadorship, relationships with managers, relationships with co-workers, and alignment with the company.

Empower Your Workforce

Deliver an employee engagement program that gives workers a sense of accomplishment and empowerment. As performance increases, so does worker satisfaction and retention.

Instill Desire to Improve

Challenges for performance, throughput, tardiness, and utilization can be combined with badges for milestone achievements.

Combine All Management Systems

Unite labor management across the enterprise with Manhattan Labor Management integrated with Warehouse Management, Slotting Optimization, and Transportation Management.

Enable More Visibility

Gain visibility into shipment arrivals and departures with available ETA data to better understand where work is needed by adding Manhattan Transportation Management.

Unify Capabilities

Integrate all labor management within modern, mobile-touch experiences that seamlessly unify the daily task workflow for activities — picking, packing, and slotting — with embedded gamification to help achieve new records.

Labor Management Features

Integrate Workforce Planning

Manhattan’s labor management system equips warehouse and operations managers with the most innovative workforce optimization solution in the industry.

• Balance Supply and Demand
  Model labor scenarios to see which will work best.

• Gain Visibility
  See scheduled shifts and time off to gauge upcoming needs.

• Monitor Performance
  Oversee employee performance with ease with an integrated perspective dashboard.

Go Beyond Traditional Training

Drive higher levels of job satisfaction with an app that delivers ongoing performance feedback, recognition, and rewards.

• Mobile Employee Dashboard
  Reinforce a sense of accomplishment with a dashboard that lets associates see the details of their own performances and their progress toward goals.

• Gamified Challenges
  Provide coaching to help employees accomplish or exceed their goals and deliver rewards for them once they do.

• Flexible Incentives
  Adapt incentives and create custom combinations for pay-for-performance, recognition, and rewards.

Set Goals Based on Data

Plan your next goals, while measuring current performance and productivity.

• Labor Monitoring
  Manage actual performance against standards in real time.

• Labor Reporting
  Gain access to reports on performance, efficiency, quality, and time tracking.

• Time Tracking
  Track all daily activities end-to-end, including employee clock-in and clock-out, tardiness, and absences.

Add Bonuses

Define your own variables to calculate pay with the pay-for-performance program.

• Pay for Performance
  Quick calculations of additional pay based on associate performance.

• Integrate Incentives
  Calculate incentive payments and integrate them into your payroll.

• Reward Quality
  Factor variables—safety, quality, tardiness, absences—into recognition and reward programs.

ActivePlatform™

A cloud-native, evergreen, and extensible foundation engineered to handle the most complex supply chain networks in the world.

Composable Microservices

API-first architecture with automated scalability, resiliency, and availability. Every component is part of a shared application platform.

Innovation Independence

Our low code, no code, your code development strategy means you pick what method of configuration and customization works best for you—with as much support as you want or need.

Continuous Updates

Every 90 days, solutions built on the ActivePlatform automatically receive new features and enhancements.

Manhattan’s WMS Leads the Gartner Magic Quadrant

A Recognized Leader

Recognized as a leader for the 18th time by Gartner, Manhattan is the only vendor in the Leader Quadrant to offer a 100% microservice cloud-native WMS.

Gartner Peer Insights™

Data AND Analytics - SR. Analyst in the Consumer Goods Industry gives Manhattan Active Labor Management 4/5 Rating in Gartner Peer Insights™ Warehouse Labor Optimization and Management Systems.

See How DHL Harnessed The Cloud-Native Agility of Manhattan’s WMS

DHL, one of the largest logistics companies in the world, is breaking the upgrade cycle with the cloud-native agility of Manhattan’s WMS.

Everything Works Better With Manhattan Solutions

Manhattan offers a complete breadth of solutions that when unified, provides total coverage for your supply chain commerce needs.

Warehouse Management
Control demand, supply, labor, and automation across your entire network with ActiveWarehouse™, Manhattan's cloud-native warehouse management solution.

Transportation Management
Manage every carrier, rate, route, and load with Transportation Management.

Order Management
Order Management provides stores with visibility into available inventory held anywhere, supporting endless aisle selling.

Faster and Easier Than Ever to Connect

ActivePlatform technology makes it faster and easier than ever to connect to existing systems, valued partners, and new services. To make it even easier, we’ve already integrated Manhattan Active solutions with industry-leading solutions for everything from inventory visibility and autonomous mobile robots to payments, fraud, and search engine shopping, just to name a few. It’s your supply chain commerce ecosystem. Unified.

Frequently Asked Questions

What you’ll need to know about Labor Management Systems.

What is a labor management system?

LMS is software that helps companies with their workforce, especially with scheduling, time tracking, and payroll. It may also automate various human resources and administrative tasks.

What is self-determination theory?

SDT is a theory that suggests three innate needs— autonomy, competence, and relatedness —drive most behaviors. Applying SDT, fulfilling those needs will then lead to greater intrinsic motivation, satisfaction, and well-being.

What is gamification?

Gamification incorporates elements of video design—such as points or badges—into a work environment to increase engagement and motivation. Gamification can motivate people to engage in activities that they might otherwise find boring or unappealing and can help them stay motivated over time.

How does gamification improve labor management systems?

Gamification makes employee performance more self-determined—and more fun. Employees can see the impact of their work—such as how they compare to colleagues—and receive instant feedback.

Which warehouse management systems include gamification?

Manhattan's Warehouse Management is the only commercially available WMS that integrates gamification across all tasks and activities.